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    TWC Explains How to Report Fraud for Employers

    Texas Workforce Commission • April 14, 2021

    The Texas Workforce Commission (TWC) released a new video for Texas employers that provides instructions on how to report fraud due to identity theft. Unemployment benefits fraud is a crime that creates waste and impacts the employer-supported fund TWC uses to pay unemployment benefits to claimants. The purpose of the video is to provide instructions that employers can use to identify and report fraudulent claims due to identity theft. Employers responding quickly to TWC notices can help TWC detect identity theft claims faster and lock the accounts before payments go out.

    In 2020, the Texas Workforce Commission identified 234,268 suspicious claims, approximately 6.82 percent of the total number of claims for 2020. Perpetrators use identity information they stole from somewhere else before they file the claim with TWC. This means the information is real, but the claim is not. Unemployment benefits identity theft occurs when an imposter uses another person’s personal information, like their name and Social Security number, to file a claim for unemployment benefits. Take steps to secure your identity online by practicing Internet security best practices. Treat your TWC account and all accounts like you would your bank account. The Texas Workforce Commission must investigate every unemployment benefits claim to confirm identity and to lock accounts that are fraudulent.


    If you are an employer and received a Notice of Application for Unemployment Benefits fromTWC stating that you or an employee has filed a claim, and the claim is false, please follow the instructions for reporting a false claim listed in the official TWC letter. For convenience, these are the same instructions:


    • Go to the Employer Benefits Services system (www.twc.texas.gov/businesses/employer-benefits-services).
    • Under Separation Options, select “Still Working” or “Never Worked Here,” as appropriate. 
    • Add any additional details in the Separation Details box. You can type “Fraud – still working” or “Fraud – never worked here.”

     

    After you have done this vital step, please also report the identity theft by visiting TexasWorkforce.org and clicking the green button to report ID theft. TWC will only contact you if we need clarification regarding the information provided. Reporting fraudulent claims using the portal in English or Spanish on the TWC website will give users a confirmation receipt that the information has been received. Individuals who report suspected ID theft fraud to TWC by other means do not always receive a call, email, or letter in response to the information they provided.

    The new video for employers on how to report identity theft fraud can be found on 
    TWC’s YouTube page (www.youtube.com/user/TexasWorkforceComm). For more information on how to report identity theft fraud and steps you can take to avoid identity theft fraud, please visit TexasWorkforce.org. If you don’t have access to the internet or if you would like to report identity theft fraud anonymously, you can call 800-252-3642. The fraud hotline and TWC’s website are both available 24 hours a day, 7 days a week.

    A woman is standing next to a woman sitting at a desk in a classroom.
    By Workforce Solutions East Texas February 11, 2025
    Workforce Solutions East Texas is bringing back its highly anticipated Windows of Opportunity Job Fair on February 13, 2025. This event will take place simultaneously across all five Workforce Solutions East Texas offices, providing job seekers with direct access to hiring agents from a wide range of industries. The job fair serves as a crucial bridge between local talent and top employers, facilitating face-to-face interactions that allow candidates to explore career opportunities, network with industry professionals, and even secure interviews on the spot. Whether you're looking for a new job, considering a career change, or just starting your job search, the event offers a great opportunity to tap into the vibrant job market of East Texas. The Windows of Opportunity Job Fair will feature a diverse range of employers eager to connect with job seekers in industries such as healthcare, manufacturing, retail, logistics, and more. Below is a list of participating employers by location: 9:00 AM - 12:00 PM Longview Workforce Center 1905 W. Loop 281, Suite 40 , Longview, TX 75604  Express Spherion Staffing Elwood Staffing West Fraser Crossroads Family Care Trinity Rail Thomas Oilfield Services Texas Department of Public Safety Oceans Behavioral Hospital of Longview Community Healthcore 1st Choice Personnel TDCJ Always Best Care Senior Services Cato City of Longview Athens Workforce Center 205 N. Murchison, Suite 101, Athens, TX 75751 Get A Handyman Volt Dr. Power Washer VRS New Health Concept Inc. Henderson Co. Help Center Park Highlands Nursing and Rehabilitation Van Zandt County Sheriff’s Office TDCJ Met-Motivation, Education and Training Consolidate Tank U.S. Army Providence Equipment Tyler Workforce Center 4100 Troup Hwy, Tyler, TX 75703 Baker Ripley Christus Health TDCJ TVC Tyler Pipe Jarvis Christian University Tyler ISD Concentrix New Health Concept Inc. Hood Packaging Elwood Staffing Spherion Staffing Hall Buick and GMC Tarrant Co. Sheriff’s Office At Home Healthcare Express Employment Professionals Community Healthcore Austin Bank Cricket Wireless PI Tape Texas Brookshire’s Grocery Baylor PD Amer Technology 1:00 PM - 4:00 PM Palestine Workforce Center 500 E. Murchison St., Palestine, TX 75801 AOF Industries TDCJ Intouch Financial Group Verdant Technologies Pentecom U.S. Army Marshall Workforce Center 4300 E. End Blvd. S., Marshall, TX 75671 Blackburn Syrup TDCJ Boys and Girls Clubs Christus (Multiple Positions) DATCS LLC Mark your calendars for February 13, 2025, and take advantage of this valuable opportunity to advance your career at the Windows of Opportunity Job Fair.
    A doctor is holding a stethoscope in front of a laptop computer.
    By Texas Workforce Commission January 24, 2025
    The Texas labor market achieved a new record-high level for jobs and the civilian labor force in December. The state added 37,500 positions over the month, reaching a total of 14,318,700 nonfarm jobs. Texas added 284,200 jobs from December 2023 to December 2024, bringing the annual nonfarm growth rate to 2.0 percent, which outpaced the U.S. growth rate by 0.6 percentage points. December marks the twelfth consecutive month of growth for Texas’ civilian labor force, which achieved another new record high of 15,575,900 after adding 39,900 people over the month. Over the year, Texas’ civilian labor force has added 445,300 people. The seasonally adjusted unemployment rate in Texas registered at 4.2 percent. In our region, Longview comes in at 4.2 percent, and Tyler at 3.4 percent. “This new record-high level for jobs and the civilian labor force shows the strength of Texas’ economy,” said TWC Chairman Bryan Daniel. “TWC will continue its efforts for continued economic growth by connecting job seekers with employers and providing job training for Texans.” The Professional and Business Services industry had the largest over-the-month increase in December after adding 17,800 jobs. In addition, Trade, Transportation, and Utilities added 10,400 jobs over the month and Leisure and Hospitality added 3,700. In Texas, Financial Activities grew by 3.6 percent over the year and outperformed the industry’s growth rate nationally by 3.0 percentage points. “The Texas economy is thriving in diverse sectors," said TWC Commissioner Representing Labor, Alberto Treviño III. "I encourage job seekers to leverage TWC resources to find rewarding career opportunities that best match their skills.” The Midland Metropolitan Statistical Area (MSA) had the lowest unemployment rate among Texas MSAs with a not seasonally adjusted rate of 2.4 percent in December, followed by the Amarillo MSA at 2.6 percent and the College Station-Bryan MSA at 2.7 percent. “Texas employers are creating jobs at a rate that outpaces the nation,” said TWC Commissioner Representing Employers Joe Esparza. “TWC offers a wide range of programs to meet the workforce needs of today and prepare Texans for projected job growth in the years ahead.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. *All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com. The Texas Labor Market Information Data for January is scheduled to be released on Friday, March 14, 2025, at 9:00 a.m. (CT).
    By Workforce Solutions East Texas December 20, 2024
    Texas’ civilian labor force achieved another new record high in November. In addition, Texas’ seasonally adjusted total nonfarm employment increased to 14,286,700 after 9,100 jobs were added over the month. Texas added 274,300 jobs from November 2023 to November 2024. Texas’ annual nonfarm growth rate reached 2.0 percent, outpacing the U.S. growth rate by 0.6 percentage points. In November, Texas’ seasonally adjusted civilian labor force achieved a new record high of 15,536,100 after adding 39,100 people over the month. This marks the eleventh consecutive month of growth for Texas’ civilian labor force. Over the year, Texas’ civilian labor force has added 403,200 people. The seasonally adjusted unemployment rate rose a tenth of a point to 4.2 percent over the month. “After another month of job growth, the Texas labor force participation rate has reached a 10-year high, at 64.7 percent,” said TWC Chairman Bryan Daniel. “This positive trend shows the strength of the Texas workforce, its employers, and its job seekers.” The Private Education and Health Services industry had the largest over-the-month increase in November after adding 5,900 jobs. In addition, Government added 3,500 jobs over the month and Financial Activities added 3,000. Financial Activities grew by 3.4 percent over the year in Texas and outperformed the industry’s growth rate nationally by 2.8 percentage points. “Texas continues to outpace the national employment growth rate, indicating that the Lone Star State is still the best place to live and work,” said TWC Commissioner Representing Labor Alberto Treviño III. “There are more than half a million job postings online, and TWC is dedicated to connecting Texans with new career opportunities.” The Midland Metropolitan Statistical Area (MSA) had the lowest unemployment rate among Texas MSAs with a not seasonally adjusted rate of 2.8 percent in November, followed by the Amarillo MSA at 3.1 percent and the College Station-Bryan MSA at 3.2 percent. “Employers continue to choose Texas because of our dynamic business environment, talented workforce, and strong community partnerships,” said TWC Commissioner Representing Employers Joe Esparza. “TWC is here to support both individuals seeking to grow their careers and employers looking to strengthen their teams, ensuring Texas remains a leader in workforce excellence.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. * All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com . The Texas Labor Market Information Data for December is scheduled to be released on Friday, January 24, 2025, at 9:00 a.m. (CT).
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